FIND Agents
Why Work with a Certified FIND Agent?
At FIND, we are proud to have a team of certified agents who embody our core values and deliver exceptional service. Our rigorous certification process ensures that every agent meets the highest standards, prioritizing positive experiences and integrity in every client interaction. When you work with a FIND agent, you’re choosing a professional who is dedicated to helping you move forward with confidence.
FIND Agent
Certification
Process
To become FIND-certified, agents complete a structured process that includes both training and experience verification:
Internal Training & Classes
Our agents attend mandatory certification classes covering essential topics such as fair housing and client service excellence. These classes ensure every agent has the skills and knowledge to prioritize client needs and deliver outstanding service.
Customer Service Standards
FIND-certified agents are committed to customer satisfaction above all else, creating a positive client experience in every transaction.
Professional Advertising
Our agents use only professional photos and videos in advertising, accurately representing properties to maintain transparency and trust.
Experience Verification
Each agent meets minimum transaction requirements to achieve certification: 10 rental transactions, 6 sales, or 6 commercial deals.
Testing & Agreement
Agents must pass comprehensive tests on sales, rental, and fair housing standards and agree to uphold FIND's certification rules, ensuring commitment to excellence.
Client Feedback & Reputation
Certified agents must have no negative reviews and a minimum of 10 positive reviews on platforms like Yelp or Google, reinforcing their dedication to client satisfaction.
Internal Training & Classes
Customer Service Standards
Professional Advertising
Experience Verification
Testing & Agreement
Client Feedback & Reputation
Our Core Values
FIND-certified agents embody the core values that define our company:
FIND Mission
Our Mission
At FIND, our mission is to create positive experiences through exceptional service and unwavering integrity. We believe in moving people forward, embracing change, and fostering a supportive culture that impacts both clients and agents in meaningful ways. The name FIND reflects our philosophy of enabling new beginnings and making real estate a truly uplifting journey.